Very kind and helpful staff, coffee machine in the Reception area (free of charge) and very good breakfast. My single room was nicely decorated and very comfortable and functional with all the necessary facilities, although a bit dark, as the window was a bit small. The hotel is located close to the shopping area and the old town of Biel.
Coco2021
2023年9月
The property is ideally located. It’s about a 15 minute walk from the train station. The hotel is a 5 minute walk from the many shops and stores in the old town. The staff are very friendly and efficient. I stayed 3 times within a 3 week span of time and was able to check in early on all occasions. The rooms are clean, a good size, and well appointed. I would definitely stay here again.
Joanne
2023年6月
Modern and functional, good window soundproofing, close to the commercial area and the old town, within easy reach of station (several bus lines nearby). Front desk was kind enough to let me have a room early (with an upgrade) to store my things while I went hiking in the hills.
Bowb
2022年8月
I stay frequently in Biel. My stay at the Mercure was as good as always. A nice surprise was the new and bigger breakfast Buffet. Overall a very recommendable place.
Tomasz
2023年3月
Very clean and newly arranged. The hotel is very close to premium restaurants, most interesting places (including OMEGA museum) are in walking distance. Very friendly staff, very nice breakfast.
Michael
2023年7月
Staff were so knowledgeable and helpful. The electric bike hire was fabulous and the routes recommended were superb.
Kathryn
2022年9月
Staff very friendly and multilingual. Breakfast was best Ive had on the continent and was consistently delicious. Very near platz so easy walk to all the cafes and shops. And they had two elevators which is a rare luxury!
Paul
2021年9月
The lobby is change to a new look. Modern. The staff is very nice!!
Amanda
2023年6月
Had again a weekend in Biel to visit friends and carneval. The stay at Mercure made it great. A friendly Welcome, nice rooms and a delicious breakfast. Simply my favourite hotel in town.
Tomasz
2023年2月
The hotel is renovated and it's modern, comfortable, very very clean. The staff is very helpful. The location is great. Bienne is a beautiful city.
Elissavet
2022年8月